Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:

• Contact Information: Name, email address, phone number, and postal address.
• Account Information: Username, password, and other login details.
• Payment Information: Credit card details, billing address, and transaction history.
• Communication Information: Feedback, messages, and other communications with us.

Non-Personal Information

We may also collect non-personal information about your interactions with our Services, including but not limited to:

• Usage Data: IP address, browser type, operating system, access times, and pages viewed.
• Device Information: Device type, unique device identifiers, and mobile network information.
• Location Data: General location information based on IP address or GPS data (with your consent).

Sensitive Information (if applicable)

In some cases, we may collect sensitive information required for specific services, with your explicit consent.

How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

• Service Delivery: To provide and maintain our software products or services.
• Customer Support: To address your inquiries, troubleshoot issues, or provide assistance.
• Improvement and Development: To analyze usage trends and enhance our software or services.
• Marketing: To send you promotional emails, newsletters, or offers (with an opt-out option).
• Legal Compliance: To comply with legal obligations and respond to lawful requests by authorities.

Overall, Hisabkarly Software House&'s commitment to enhancing user engagement through personalized experiences, optimized design, and proactive support transformed their user base and positioned them for continued growth and success.

We do not sell or rent your personal information to third parties.

However, we may share your data under the following circumstances:

• Service Providers: With third-party vendors who assist in providing our services (e.g., payment processors, hosting services).
• Legal Obligations: If required by law, or to protect our legal rights and interests.
• Business Transactions: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

Your Rights and Choices

As a user, you have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
• Data Portability: Request transfer of your data to another organization or service.
• Opt-Out: Withdraw consent for marketing communications or certain data processing activities.

Cookies Policy

We use cookies and similar technologies to enhance your browsing experience and gather analytics data. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website or software may contain links to third-party websites or services. We are not responsible for their privacy practices and recommend reviewing their policies before sharing any information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant updates via email or through our website

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Chat with us

The support team is always available 24/7

Chat via Whatsapp

Chat via Messager

Send us an email

Our team will respond promptly to your inquiries

support@hisabkarlay.com

We are committed to addressing your concerns promptly and ensuring transparency in our data handling practices. Your trust is vital to us. At HisabKarLay, we prioritize your privacy and ensure that your data is handled responsibly and securely. Thank you for choosing us!